Retrieving Failure Reasons via API
Failure reasons allow you to translate the reason for failure to a user or system to either inform or prompt remediating action.
How to Retrieve Failure Reasons
job-state-changed
webhook posts a status of "failed".- Query the Show Job Details endpoint with the Job ID from the
job-state-changed
webhook payload. - The
failure_reason
value will contain the reason the job failed, which can be used to present action to the customer.
To see a list of possible failure reasons, check this guide: [there will be a link here to the child page of this page]
Updated 6 days ago