Submitting your integration to the Hover Marketplace

Overview

After you have submitted your application for a Marketplace integration and then accepted into the process, you can use this document as a guide for what to expect.

What is the Hover Marketplace?

Hover's Marketplace is a resource available to Hover customers where they can discover and connect with partner integrations. This guide will show you how you can submit your integration for marketplace approval.

Before You Start

Creating a marketplace integration with Hover requires approval from Hover. Please learn about the prerequisites here.

What to Expect Once your Application is Approved

Meet with the Solutions Engineering team for mutual demos, scoping and technical discovery
Align with the SE team on an approved Integration Diagram that supports your goals
Agree to Hover’s standard integration terms of service. This will be shared after approval as a part of the process. To review before applying please reach out to Hover.
Develop the integration, complete end to end testing, and demo to Hover
Submit your Integration for review and approval by submitting the Marketplace Integration Informaiton form. To learn more about the form, and to submit please go here.
Hover tests, gives feedback, and if all passes, approves your integration!
You are a part of our marketplace!

Testing

Please let the Hover team know with at least 30 days notive for your desired go live. Our team will work to slot you in to a 10 day test period. The test period allows Hover to complete end to end testing using your test cases, and provide feedback for changes with ample time for your team to implement them.

Documentation and Training

As a part of this process Hover will work with you to create internal documentation for our reps, and public Help Center

Partnership Integration Flow

The diagram below details the general flow from partner inception to releasing an integration for public usage. The speed of this process will depend on the partner's intent and responsiveness as well as internal prioritization.

Going Live

Once your Marketplace Integration Information submission has been submitted and approved, you can get ready to go live!

Test your integration with an example of your real workflow scenario.
Let the Hover team know 10 days in advance.
Align with the Hover team on a Monday, Tuesday or Wednesday go-live date to ensure we are online to support, and verify we see traffic flowing as expected.

Post Go-Live, Longterm Meeting Cadence

Once your integration is completed and live, to keep in good standing and keep your integration approved and accessible, Hover requires an indefinite regular meeting cadence of bi-monthly (every other month) or quarterly, to help ensure our teams can push and pull up to date information from each other on a regular interval.

The Fine Print

Please note that approval to add your integration to Hover's Marketplaces is subject to thorough review and discretion by Hover's Integration Review Board. While we strive to accommodate all integrations that meet our criteria, we reserve the right to deny or remove integrations at our sole discretion.

Additionally, we retain the right to adjust the functionality, performance, or availability of your integration, including but not limited to turning off or rate limiting access, at any time and without prior notice. This may be done to ensure the integrity, security, or optimal functioning of our platform.

By submitting your application for marketplace approval, you acknowledge and agree to these terms. We recommend reviewing our integration guidelines, policies, and documentation regularly to stay informed of any updates or changes.